Handbook

What if something feels wrong?

Please say it. Preferably before it grows teeth.

That applies to practical frustrations, collaboration, workload, communication, wellbeing and anything else that affects how people experience the work or each other.

You should never feel like you have to sit alone with something that affects your wellbeing, the team or the work itself.

You can always speak with a partner or with our Work Environment Organisation, Arbejdsmiljøorganisationen (AMO), consisting of:

- Morten as employer

- Helle as employer representative

- Rasmus as employee representative

AMO helps look after both the physical and psychological work environment across Make®.

To support this work more formally, we also carry out a workplace assessment, APV, at least every three years and whenever larger changes affect how we work. The purpose is simple: To understand what works well, what could improve and where we should take action.

The APV covers both the physical workplace, such as workstations, lighting, air quality and safety, and the psychological work environment, including workload, collaboration, expectations, well-being and work-life balance.

After each APV, AMO shares the main findings, identifies relevant improvements and creates an action plan with clear follow-up and responsibilities.

A good workplace is not something we set and forget. It is something we keep improving together.

Last Update: June 10, 2026

Clarity creates space

At Make, clarity is about saying what we mean, setting direction and making things understandable – for clients, for teams and for each other. When things make sense, people can focus. And when people can focus, great work happens.

Clarity creates the mental, creative and strategic space for:

  • better work
  • stronger collaboration
  • smarter decisions
  • faster progress

It’s both operational and human.

When things are unclear, energy drains away – people hesitate, second-guess, and work around each other.
Clarity does the opposite. It aligns expectations, reduces friction and makes it easier to move forward together.