Because understanding where time goes usually leads to better decisions than guessing where it went.
Time tracking helps us understand the work properly so we can plan better, price better and avoid making decisions based on gut feeling alone.
It is your responsibility to log your hours daily in Productive and keep them accurate and up to date.
Your hours matter beyond your own work. Colleagues use them for invoicing, reporting, planning and keeping projects moving in the right direction. They also help us balance workloads, plan more realistically and make better estimates next time.
In short: It keeps the machine running.
If you are unsure how something works, start with the Orchestration Playbook. Most answers are there. The rest is usually only a conversation away.
At Make, clarity is about saying what we mean, setting direction and making things understandable – for clients, for teams and for each other. When things make sense, people can focus. And when people can focus, great work happens.
Clarity creates the mental, creative and strategic space for:
It’s both operational and human.
When things are unclear, energy drains away – people hesitate, second-guess, and work around each other. Clarity does the opposite. It aligns expectations, reduces friction and makes it easier to move forward together.