Handbook

Where do I find templates and things?

On the server. The source of truth, not the file called “final_FINAL_v8_final”.

To keep our work consistent and on-brand, use the shared templates and assets on the server. This includes presentation and document templates, budget templates, Arrangement Letters, Terms & Conditions, approved fonts, logos, imagery and other brand assets.

And yes, we know most presentations begin life as a slightly modified version of another presentation. That is simply how civilisation currently operates. But do everyone a favour once in a while and start from the actual template instead of inheriting six years of formatting archaeology.

If you are unsure which version to use, check the server or ask a colleague.

Good work deserves the right wrapper.

Last Update: June 10, 2026

Clarity creates space

At Make, clarity is about saying what we mean, setting direction and making things understandable – for clients, for teams and for each other. When things make sense, people can focus. And when people can focus, great work happens.

Clarity creates the mental, creative and strategic space for:

  • better work
  • stronger collaboration
  • smarter decisions
  • faster progress

It’s both operational and human.

When things are unclear, energy drains away – people hesitate, second-guess, and work around each other.
Clarity does the opposite. It aligns expectations, reduces friction and makes it easier to move forward together.